A former OSF patient expresses her appreciation for her nurses:
“Alma, you are fantastic! You are a wonderful, wonderful nurse. Althea, you are the best ever. I love the nurses on this floor - Ashley, Heather, Carlotta, Alma Wade, Althea - I love her. Please tell them to keep up the good work! They deserve a luncheon - or a tank of gas - whichever is cheaper these days! Hats off to Natasha. Please inform these nurses; this keeps up the moral and allows them to know they are appreciated.”
A visitor at OSF SJMC shares her experience with the difference in our care:
“I just wanted to compliment your ER. Recently, my friend became very ill with a kidney stone. She was violently ill and in a lot of pain. We were visiting from Chicago. We came to your ER and my friend was taken in before I could even park the car! The nurse, Kim, who admitted my friend, was so understanding. The nurse, Amanda, who took care of her, was so nice, and I even had to call her later with questions and she helped us then, too. We were so impressed with our hospital.”
An OSF volunteer shares their experience with a patient’s gratitude:
In a Patient Advocate visit, Bonnie in PICU was raved about to an OSF St. Joseph volunteer. She said Bonnie was helpful, kind, thoughtful, competent and answered her questions. She said that whatever she needed, Bonnie was always there. She said Bonnie is getting married and moving to Kentucky, and she will be a great loss to SJMC.
The following were comments made from former Birthing Center patients:
Two patients said the staff is very good, and the communication fantastic; the care is great.
Read what eight patients said about their experience at OSF St. Joseph Medical Center:
“Everyone is awesome.”
“Everyone has been great.”
“Everyone’s great.”
“All is good.”
“Staff is great.”
“The care has been very good and staff is wonderful.”
“His care has been awesome and the staff is great.”
“Her care has been wonderful and the staff is very good.”
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